1.1 We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
Collecting personal information
2.1 We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
(b) information that you provide to us when registering with our website (including your email address)
(c) information that you provide when completing your profile on our website (including your name, user name, country/region, employment details, password);
(d) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);
(e) information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use;
(f) information relating to any purchases you make of our goods / services / goods and/or services or any other transactions that you enter into through our website (including your name, address, telephone number, email address and card details;
(g) information that you post to our website for publication on the internet (including your user name, your profile pictures and the content of your posts);
(h) information contained in or relating to any communications that you send to us or send through our website (including the communication content and meta data associated with the communication);
(i) any other personal information that you choose to send to us; and
2.2 Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with the terms of this policy.
Using your personal information
3.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
3.2 We may use your personal information to:
(a) administer our website and business;
(b) personalise our website for you;
(c) enable your use of the services available on our website;
(d) send you goods purchased through our website;
(e) supply to you services purchased through our website;
(f) send statements, invoices and payment reminders to you, and collect payments from you;
(g) send you non-marketing commercial communications;
(h) send you email notifications that you have specifically requested;
(i) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
(j) send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(k) provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
(l) deal with enquiries and complaints made by or about you relating to our website;
(m) keep our website secure and prevent fraud;
(n) verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service);
3.3 If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
3.4 Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using privacy controls on the website.
3.5 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.
3.6 All our website financial transactions are handled through our payment services provider, Paypal. You can review the provider's privacy policy at https://www.paypal.com/gr/webapps/mpp/ua/privacy-full. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
Disclosing personal information
4.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
4.2 We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
4.3 We may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
4.4 Except as provided in this policy, we will not provide your personal information to third parties.
International data transfers
5.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
5.2 Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China and India.
5.3 Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
5.4 You expressly agree to the transfers of personal information described in this Section 5.
Retaining personal information
6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
6.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3 Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing personal data:
(a) to the extent that we are required to do so by law;
(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
Security of your personal information
7.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
7.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
7.3 All electronic financial transactions entered into through our website will be protected by encryption technology.
7.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
7.5 You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
Amendments
8.1 We may update this policy from time to time by publishing a new version on our website.
8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
8.3 We may notify you of changes to this policy [by email or through the private messaging system on our website.
Your rights
9.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(a) the payment of a fee (currently fixed at GBP 10); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
9.2 We may withhold personal information that you request to the extent permitted by law.
9.3 You may instruct us at any time not to process your personal information for marketing purposes.
9.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
Third party websites
10.1 Our website includes hyperlinks to, and details of, third party websites.
10.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.
Updating information
11.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.
Part 2: Cookies
About cookies
1.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
1.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
1.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
1.4 Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website.
Our cookies
2.1 We use only both session and persistent cookies on our website.
2.2 The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
(a) we use session cookie on our website to recognise a computer when a user visits the website and track users as they navigate the website;
(b) we use secure cookie on our website to prevent fraud and improve the security of the website;
(c) Persistent cookies will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date;
Analytics cookies
3.1 We use Google Analytics to analyse the use of our website.
3.2 Our analytics service provider generates statistical and other information about website use by means of cookies.
3.3 The analytics cookies used by our website have the following names: _utma, _utmt, _utmb, _utmc, _utmv and _utmz
3.4 The information generated relating to our website is used to create reports about the use of our website.
3.5 Our analytics service provider's privacy policy is available at: http://www.google.com/policies/privacy/.
Third party cookies
4.1 Our website also uses third party cookies.
Blocking cookies
5.1 Most browsers allow you to refuse to accept cookies; for example:
(a) in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
(b) in Firefox (version 24) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and
(c) in Chrome (version 29), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
5.2 Blocking all cookies will have a negative impact upon the usability of many websites.
5.3 If you block cookies, you will not be able to use all the features on our website.
Deleting cookies
6.1 You can delete cookies already stored on your computer; for example:
(a) in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);
(b) in Firefox (version 24), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history", clicking "Show Cookies", and then clicking "Remove All Cookies"; and
(c) in Chrome (version 29), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Delete cookies and other site and plug-in data" before clicking "Clear browsing data".
6.2 Deleting cookies will have a negative impact on the usability of many websites.
Cookie preferences
7.1 You can manage your preferences relating to the use of cookies on our website by visiting: controls below
Part 3: Our details
Data protection registration
1.1 We are registered as a data controller with the UK Information Commissioner's Office.
Our details
2.1 This website is owned and operated by Focus Reports Ltd.
2.2 We are registered in England and Wales under registration number 7676770, and our registered office is at Lynton House, 7-12 Tavistock Square, London WC1H 9LT, United Kingdom.
2.3 You can contact us by writing to the business address given above, by using our website contact form or by telephone on +441707828754.
The president & CEO of OMS OS discusses how the company is parlaying its heritage as a machine shop providing quality tubular and premium equipment products to become a dynamic integrated oilfield service company.
In 2010, the company was acquired by Sumitomo Corporation. How has the strategy of the company changed since then?
When the acquisition went through, Sumitomo Corporation acknowledged the brand strength of OMS OS and decided to retain us as a quasi-independent company. Sumitomo Corporation ; one of Japan’s major integrated trading and investment enterprises (Sogo Shosha); has clear motivation for them to retain our name’s reputation. In the last couple of years, our two entities have gone through a period of integration, with the meshing of cultures. Sumitomo Corporation has a vision to move beyond trading and investment to a more industrially focused operation.
When I arrived with the company, a year and a half ago, the decision was made to move from our current business sector- that of the tubular and conductor business and premium connection threading to a wider positioning over the next four or five years. We would seek to be an equipment or oilfield service company provider. The strategy behind this based on a 2019 vision, in which the organization aims to be a dynamic enterprise at the forefront of the oil and gas industry. We would no longer be solely a machine shop but an integrated service operation, combining a tangible and intangible operation. This would provide more value to our customers, and we have started pushing this strategy forward just this year.
In 2011, the business passed the USD 100 million revenue marker for the first time. What is your strategy to build on these gains?
Part of that USD 100 million success comes from activities in Saudi Arabia. That is of course, one of the biggest oil and gas markets, and we have established a local manufacturing base and installed a great deal of new technology in it- welding and machining equipment. We intend to retain and grow this business.
To move to a higher field of operation once again, we must expand from solely being a machine shop. Other than the conductor product, our sales are in effect simply premium threading. We do not own the technology, only license it. To grow we need to innovate products and really provide services that add value to the client on top of that.
Do you have any new product lines moving forward? How are your R&D activities set up?
OMS OS is actively looking at technologies with our parent, Sumitomo Corporation. They are an organization of such scale that they have multiple businesses within that organization. As such, we can capitalize on synergies and avoid recreating the wheel all over again. We hope to have such a product very shortly.
To actually capitalize on our premium offering, we are seeking to expand our business development team. This will enable us to communicate our company’s vision to our customers, both existing and potential. We need to connect with clients better, which will allow us to be more responsive.
With regard to your current products, where do you see principal demand?
On the conductor and tubular side, our products see consistent, high demand from many parties undertaking drilling operations. This equipment has also evolved as such parties move into harsher, deeper waters, and our products need to reflect that.
With regard to premium threading, demand can fluctuate according to the end user- it depends on the connections they are using, and we have to match that requirement.
Geographically, Malaysia and Indonesia and Thailand are centers of oil and gas activity and are thus our principal markets for us in Asia Pacific. Moving forward, Myanmar would be a prime target for us to expand our operations.
With regard to your manufacturing capabilities, you have ten facilities in seven countries, the largest being here in Singapore. What does the city-state mean to OMS OS?
Singapore is our HQ- where we house the engineering and quality assurance teams for example. From here, we provide support to our other locations in order to grow them and bring them forward too. As much as people cite Singapore as an expensive location, it is the starting point for oil and gas businesses. All our clients and suppliers are based here – it is a hub. If one looks at the entire cost-equation, it still makes sense to be here in Singapore.
Infrastructure and the political and commercial environments make Singapore an ideal location to operate from.
Singapore is constrained by space; how are you maximizing the profitability of your current site?
The unique aspect to what we are doing is that we complete the fabrication process wherever we operate. To manage cost positions, there is a fair degree of emphasis on process control and productivity, and machining selection. We typically seek more automated equipment. We do not want to be overly dependent on personnel, especially skilled personnel where there is a shortage of locals in Singapore.
Six years ago, for VAM, you were awarded Best Overall VAM Licensee 2008; what is the significance of this award to the company, and since then, what have you done to continue to focus on the premium end of the market?
In this industry, there are two key fundamentals- quality and safety. This award recognizes our focus on quality. This award, however, was six years ago – before the Macondo disaster. Following this tragedy, things changed. Expectations and standards are higher now, and we are moving to embrace these higher quality and safety requirements.
OMS asserts it is a market leader; how do you differentiate yourself from the competition?
Safety and quality are key differentiators. Our organization is also moving forward based on our human capital- our staff make our business work. We hope to connect more closely with schools and polytechnics to secure the skills we need.
The new quality and safety requirements emerging are not as described by some as road blocks, rather they represent improvement. It is important for our business, in the face of these regulations, however, not to lose the commercial instinct and to remain innovative. The business needs to match customer expectations and still comply with this regulation. Problems are plenty, immediate solutions few. OMS OS wants to stay ahead of competition, delivering value to customers with products that meet or exceed quality and safety standards.
Which milestones do you want to have passed in the next five years’ time?
Firstly, we want to build on our heritage and move forward from our strong machining capabilities to expand into additional services. This will require us to acquire the internal expertise, so recruiting staff will be key. From there, we will need to be dynamic. We cannot be rigid, but our business should be able to capitalize on its strong abilities.
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