1.1 We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
Collecting personal information
2.1 We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
(b) information that you provide to us when registering with our website (including your email address)
(c) information that you provide when completing your profile on our website (including your name, user name, country/region, employment details, password);
(d) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);
(e) information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use;
(f) information relating to any purchases you make of our goods / services / goods and/or services or any other transactions that you enter into through our website (including your name, address, telephone number, email address and card details;
(g) information that you post to our website for publication on the internet (including your user name, your profile pictures and the content of your posts);
(h) information contained in or relating to any communications that you send to us or send through our website (including the communication content and meta data associated with the communication);
(i) any other personal information that you choose to send to us; and
2.2 Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with the terms of this policy.
Using your personal information
3.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
3.2 We may use your personal information to:
(a) administer our website and business;
(b) personalise our website for you;
(c) enable your use of the services available on our website;
(d) send you goods purchased through our website;
(e) supply to you services purchased through our website;
(f) send statements, invoices and payment reminders to you, and collect payments from you;
(g) send you non-marketing commercial communications;
(h) send you email notifications that you have specifically requested;
(i) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
(j) send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(k) provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
(l) deal with enquiries and complaints made by or about you relating to our website;
(m) keep our website secure and prevent fraud;
(n) verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service);
3.3 If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
3.4 Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using privacy controls on the website.
3.5 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.
3.6 All our website financial transactions are handled through our payment services provider, Paypal. You can review the provider's privacy policy at https://www.paypal.com/gr/webapps/mpp/ua/privacy-full. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
Disclosing personal information
4.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
4.2 We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
4.3 We may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
4.4 Except as provided in this policy, we will not provide your personal information to third parties.
International data transfers
5.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
5.2 Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China and India.
5.3 Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
5.4 You expressly agree to the transfers of personal information described in this Section 5.
Retaining personal information
6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
6.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3 Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing personal data:
(a) to the extent that we are required to do so by law;
(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
Security of your personal information
7.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
7.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
7.3 All electronic financial transactions entered into through our website will be protected by encryption technology.
7.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
7.5 You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
Amendments
8.1 We may update this policy from time to time by publishing a new version on our website.
8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
8.3 We may notify you of changes to this policy [by email or through the private messaging system on our website.
Your rights
9.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(a) the payment of a fee (currently fixed at GBP 10); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
9.2 We may withhold personal information that you request to the extent permitted by law.
9.3 You may instruct us at any time not to process your personal information for marketing purposes.
9.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
Third party websites
10.1 Our website includes hyperlinks to, and details of, third party websites.
10.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.
Updating information
11.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.
Part 2: Cookies
About cookies
1.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
1.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
1.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
1.4 Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website.
Our cookies
2.1 We use only both session and persistent cookies on our website.
2.2 The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
(a) we use session cookie on our website to recognise a computer when a user visits the website and track users as they navigate the website;
(b) we use secure cookie on our website to prevent fraud and improve the security of the website;
(c) Persistent cookies will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date;
Analytics cookies
3.1 We use Google Analytics to analyse the use of our website.
3.2 Our analytics service provider generates statistical and other information about website use by means of cookies.
3.3 The analytics cookies used by our website have the following names: _utma, _utmt, _utmb, _utmc, _utmv and _utmz
3.4 The information generated relating to our website is used to create reports about the use of our website.
3.5 Our analytics service provider's privacy policy is available at: http://www.google.com/policies/privacy/.
Third party cookies
4.1 Our website also uses third party cookies.
Blocking cookies
5.1 Most browsers allow you to refuse to accept cookies; for example:
(a) in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
(b) in Firefox (version 24) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and
(c) in Chrome (version 29), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
5.2 Blocking all cookies will have a negative impact upon the usability of many websites.
5.3 If you block cookies, you will not be able to use all the features on our website.
Deleting cookies
6.1 You can delete cookies already stored on your computer; for example:
(a) in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);
(b) in Firefox (version 24), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history", clicking "Show Cookies", and then clicking "Remove All Cookies"; and
(c) in Chrome (version 29), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Delete cookies and other site and plug-in data" before clicking "Clear browsing data".
6.2 Deleting cookies will have a negative impact on the usability of many websites.
Cookie preferences
7.1 You can manage your preferences relating to the use of cookies on our website by visiting: controls below
Part 3: Our details
Data protection registration
1.1 We are registered as a data controller with the UK Information Commissioner's Office.
Our details
2.1 This website is owned and operated by Focus Reports Ltd.
2.2 We are registered in England and Wales under registration number 7676770, and our registered office is at Lynton House, 7-12 Tavistock Square, London WC1H 9LT, United Kingdom.
2.3 You can contact us by writing to the business address given above, by using our website contact form or by telephone on +441707828754.
with Wantya Sapardan, President Director, Indoturbine
11.02.2008 / Energyboardroom
Indoturbine was created 35 years ago in response to a boom in the Indonesian oil and gas industry. In recent years, there has also been a surge in global oil and gas markets – how has this affected Indoturbine’s activities?
The oil and gas industry is very cyclical, and Indoturbine is proactive in terms of anticipating market changes. Indonesia’s growth tends to be delayed by a year or two compared to the rest of the world, which means that although momentum in global oil and gas sectors started in 2003, Indoturbine began seeing substantial growth from 2005 onward. The upside of this delayed reaction is that by starting late, Indonesia also finishes late, and therefore while global markets may be currently poised for a downturn, Indoturbine foresees strong growth through 2009.
Indoturbine has delivered upwards of 400 gas turbine packages to a variety of companies. Looking at these recent years of growth, which contracts do you highlight as Indoturbine’s greatest successes?
Indoturbine has many projects in Indonesia, and supports major PSCs who require the highest reliability standards. These have included players such as Total E&P Indonesie, Hess, as well as Kangean Energy Indonesia. Additionally, Indoturbine has a long history with Pertamina, which has always been a very important relationship. Pertamina is entering a new era, and it is Indoturbine’s job to help Ari Soemarno make sure oil and gas is continuously flowing during its time of transition.
By carrying Caterpillar’s Solar Turbines brand, Indoturbine must have a close relationship with Caterpillar as well. What is the nature of this relationship, and what are the mutual expectations between a large multinational and its local representative?
Solar Turbines is a wholly-owned subsidiary of Caterpillar, and Indoturbine is the exclusive distributor of Solar Turbines in Indonesia. This relationship extends back to Indoturbine’s inception, and through the years we have worked together to develop our brands domestically. In terms of mutual expectations, contracts are an obvious requirement. Beyond that, we are continuously developing the scope of Solar Turbines in Indonesia, through after-sales service and maintenance support, and investments in inventories and repair facilities. Since 1987, Indoturbine has the capability to perform turbine overhaul and compressor repair and re-staging services in Bandung, in cooperation with PT NTP (formerly IPTN/UMC.) This is an example of our relationship providing an extra advantage to our clients: on-site, high-quality local service offers easier access to equipment, reduced turn-around time, and ultimately cost savings.
What is the biggest source of Indoturbine’s competitive pressures?
In the Oil & Gas sector, Indoturbine and Solar Turbines face the traditional competitors such as Siemens, GE, and Rolls Royce. In addition to Solar Turbines, Indoturbine also represents Skoda Power’s steam turbine system for the power generation sector. In this case, Indoturbine faces rivalry from China, which at this point in time we can not compete with on the basis of price. Indoturbine has been in business since 1973, which gives us the edge over our competitors in terms of local support. We can offer a complete package, from understanding client needs at the outset, through to installation, testing, and after sales support with operations and maintenance. In achieving our vision to be recognized as a valued partner in the energy and industrial development projects throughout Indonesia, Indoturbine strives to become a solution provider that delivers the best product alongside a full range of maintenance and repair operations.
Indoturbine has specialized in gas turbines since its inception. Over the last 35 years, most technologies – whether aircraft, automobiles, or computers – have changed enormously. What technical changes have most impacted Indoturbine’s products?
Solar Turbines as our principal is committed to advancement in the gas turbine’s technology. The most notable advancement is in the materials’ technology which ultimately increases efficiency. Computerization has also become very common in the gas turbine engine package. With computerization, more variable can be controlled, which means a lot more parameters in the gas turbine engine can be controlled, thus ultimately improves efficiency.
With Indoturbine’s advantage in local expertise, in such a specialized area as gas turbines, is it difficult to attract and retain engineering talent?
Recruitment and retention are always difficult issues. If companies in countries like Qatar, for instance, want to pay Indonesian engineers higher salaries, there is no way Indoturbine can match their offer. However, there are factors other than salary when engineers choose where to build their career. Indonesians are loyal to their families, their culture, and country, and moving to Qatar may not always be the most attractive option when all elements are taken into consideration.
In terms of retaining engineers, we have 17 specialists in-field who can carry-on small EPCM projects for installation of compressors. These Indonesian engineers provide the local content mandated by the government, so that while the technology may not be sourced locally, the knowledge that goes into the after-sales support and engineering services is 100% Indonesian.
What are your ambitions for Indoturbine in Indonesia, and how do you see the company in five or 10 years?
Indonesia lacks energy infrastructure, so in addition to continued diversification of our activities toward different services is our goal of becoming a true Energy Solution Provider. Clients do not want to buy a gas turbine compressor or a gas turbine generator per se; they need to move oil or gas from one point to another point, or they need electricity, and Indoturbine can provide it.
In terms of developing Indoturbine in the next five to 10 years, the government and our clients agree with our message, local expertise, and local content, and that we have an excellent understanding of the Indonesian business environment and culture. With a stable base of our products in the market, Indoturbine can continue to focus on after-sales support and service to smooth out the business cycle and realize constantly increasing revenues.
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